Based on our history of partnering with some of the most prominent and disruptive startups in the world, we have created a simplified business model to fulfill customer support needs.
Fulfilling customer needs and technical support through a variety of channels, including voice, email, live chat, SMS, and social media platforms.Find out more
Increasing a company's Average Revenue Per User and lowering acquisition cost by strategically positioning new products and services to our client’s customers.Find out more
Improving customer lifetime value through differentiated service and product offerings.Find out more
Delivering a more cost-effective way to complete a variety of operations and administrative functions, such as data entry, pricing and feature updates, order entry, accounting, payroll, and logistics.
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Creating intuitive user interfaces to complex business applications (both front-end and back-end developers).Find out more
Delivering creative and graphic arts capabilities for a variety of visual materials, image retouching for eCommerce websites and media outlets, and company or product signage.Find out more
The team at Awesome OS is as agile and responsive as we are and they are a natural extension of our Customer Experience team. Their ability to source candidates has allowed us to grow our team quickly while still retaining the level of quality our customers have come to expect from Freshly. Our frontline support at Awesome OS was able to match the metrics of our internal team really closely. Over time, we realized that the team was capable of doing more so we started transitioning some of our specialized responsibilities to them. Again, they stepped up to that challenge and exceeded our expectations.
Our partnership with Awesome OS has been very successful and we look to continue that in the years to come.
I’ve worked with numerous BPO’s in my career and Awesome OS is without a doubt the best I’ve ever had the privilege to work with. Their culture is outstanding and it’s no wonder why their employees are so happy and why turnover is so minimal. The team members are such a pleasure to work with and are very professional. Awesome OS is not just a call center — they handle so many crucial tasks for our service department including staffing, quality assurance, social media and various administrative tasks. They truly do it all. I could not recommend Awesome OS any more, they are in a class of their own in the BPO industry.