Hyper Growth  Customer Experience

Based on our history of partnering with some of the most prominent and disruptive startups in the world, we have created a simplified business model to fulfill customer support needs.

Awesome OS partners with a community of fast-growing innovative companies that are out to change the world.

We have an enhanced set of capabilities that provide a high-touch, personalized customer experience for hyper-growth digital and eCommerce companies. Our results-driven approach to customer service is based on over 12 years of partnering with over 135 high-growth startups and mid-sized companies.

Over a third of the Brand Partners in our portfolio are in the subscription space with seven of them ranked in Newsweek’s America’s Best Customer Service. We have consistently delivered industry-leading results:

• 92% Employee CSAT
• 84 Employee NPS
• 22% Annualized Attrition Rate
• 98% Brand Partner CSAT

Nine total Newsweek awards “America’s Best Customer Service”

Three Modern Retail Awards for Customer Service

Our customer service solutions are designed to serve each company’s needs and culture

Meet our partners displayed!

 

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