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Awesome Comission Program

Awesome provides high-touch customer experience to over 150 fast-growing Internet and eCommerce companies.  We have a unique focus on culture and brand enthusiasm that has produced amazing results across our portfolio while delivering huge profit to Transcom Globally. 

  • 92% Employee CSTAT (industry average is 77%)
  • 98% Customer Service CSTAT (industry average is 88%)
  • 84 Employee NPS (industry average is 54)
  • 22% Attrition (industry average is 90%

We specialize in several key industries:

  1. Fashion & Apparel – We maintain a bench of 400 Fashion Reps each holiday season to support ramps in business for some of the top fashion brands in the industry (Fabletics, Savage X Fenty, Revolve Clothing, Johnny Was, Anine Bing, Paige, Johnnie-O, Thursday Boots, Pura Vida, Carbon 38, Hayden LA, and more)
  2. Subscription – we train our teams on how to best connect with members and provide them unparalleled support to ensure they not only stay with our Brand Partners, but recommend them to friends (FabFitFun, IPSY, Boxy Charm, Freshly, Thrive Market, Winc, NatureBox, Caroo, MeUndies, Pretty Litter, Hunt a Killer, BeSpoke Post, and more)
  3. Skin Care – we have a portfolio of partners focused on improving skin and hygiene and our reps are there to answer any questions and provide recommendations (IPSY, Kate Somerville)
  4. TeleHealth – we take reservations, onboard doctors, provide customer support, submit insurance forms…anything to make the Doctor’s work easier so they can focus on their patients.
  5. FinTech – this is a growing industry that requires key areas of support to make sure customers are adopting this new way of doing business.  Some of our Brand Partners, like Albert, are changing the entire banking landscape.

Here is where you can be part of the Awesome success. 

If you know anyone at any level in a fast-growing Internet or eCommerce company in one of the industries above, we want you to introduce them to Awesome via a simple email introduction. For example:

“Hi Jane, I hope things are going well.  I was thinking of you and your company the other day when I learned about a part of our organization that is 100% dedicated to companies like yours and has a large portfolio of some of the fastest growing, most disruptive, and most successful eCommerce and Internet companies in the world.  I wold love to introduce you to Jim Mitchell who can share with you more about what they are doing.  If nothing else, it could be a good opportunity to see what others in your industry are doing that is unique.”

All introductions will be made to Jim Mitchell, Chief Growth Officer for Awesome.  Jim was a Partner at Accenture for 20 years and then ran his own fast-growing Internet company in the US, so he knows the community of start-ups and emerging companies well and has spoken to over 100 companies about Awesome.  You will be introducing your friend, neighbor, co-worker, family member to a safe and knowledgeable person who will not be too “salesy”.

If the company you introduce starts working with Awesome you will be personally paid 4% of the Gross Revenue generated from that company on a monthly basis for the next 2 years or until you leave Transcom/Awesome, whichever comes first.  This is a great way to help your network of friends and family improve their business and make income at the same time.

Below there is an easy form to enter your contact’s name, company name, and email.  If you would prefer Awesome contacts them directly, that will count as well.

Learn more about Awesome!

Meanwhile, here is some additional information on the company:

  1. Awesome OS was recently highlighted on CNN for innovation in Customer Experience for offering their associates many unique benefits…All are 100% Free and onsite at their call centers
  • Free Unlimited chair massages on breaks and lunches
  • Free Daycare
  • Free Onsite Doctors and Registered Nurses to diagnose associates and dispense medications
  • Free Bi-Weekly Yoga, self-defense, nutrition, and mental health courses to advocate personal growth
  • Offices with ocean views, indoor putting green, and a waterfall
  1. Sample of over 150+ Brand Partners
  • Techstyle Fashion Group (Fabletics, Savage X Fenty)
  • FabFitFun
  • IPSY & Boxy Charm
  • Revolve Clothing
  • Johnnie-O
  • Pura Vida
  • Albert (FinTech)
  • Honey (PayPal)
  • Freshly
  • MeUndies
  • The Bouqs Company
  • Thrive Market
  • Carbon38
  1. Other Awesome OS Highlights
  • 7 Awesome OS Brand Partners ranked in Newsweek’s “America’s Best Customer Service” Ranking 2022
  • 3 Awesome OS Brand Partners ranked in Modern Retail Awards 2020 & 2021
  • 5 Awesome OS Brand Partners ranked in Subscription Box Awards 2020 &2021
  • Happiness is in our DNA, our 3,500+  employees consistently score 95% – 97% CSTAT and 85-87 eNPS
  • As a result, we have some of the lowest attrition rates in the industry (50 – 75%) lower than the industry average.