Uncover the impact of workforce optimization on customer experience and business success with Awesome CX. Balance efficiency with care.

Awesome OS, a Los Angeles based next-generation outsourcing company enabling E-commerce companies to deliver unprecedented levels of performance and customer delight, announced today its participation in SubSummit, the world’s largest conference dedicated to DTC subscriptions. Held in Orlando, Florida from...

Awesome CX’s unique approach to customer service has been built over 12 years of partnering with 100+ high-growth startups and mid-size companies in several industries spanning from telehealth to fashion and everything in between.

Awesome CX’s unique approach to customer service has been built over 12 years of partnering with 100+ high-growth startups and mid-size companies in several industries spanning from retail and fashion, telehealth and everything in between. We have a diverse portfolio...

As an award-winning customer experience company, Awesome CX is always looking to innovate in the way we work with our brand partners, many of whom are fast-growth startups in various stages of their lifecycle. 

2020 had the biggest increase in e-commerce year-on-year sales ever recorded and many analysts believe that the growth will continue. Digital sales at Target grew by 141% in Q1 2020 and 50% in Q1 2021, with sales growth led by apparel,...

When McKinsey published their insights into how Covid has changed consumer behavior they noted that the adoption of digital tools and channels has rocketed. Their exact comment was that we have “covered a decade in days in the adoption of digital.”...

The first subscription box services hit the doorsteps of consumers about a decade ago. The industry’s rapid growth during this time is truly remarkable. From April 2014 to April 2018, the industry grew by 890 percent. Today, the estimated market...