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Hyper Growth
Customer Experience
Approach

Awesome OS provides high-touch, personalized customer experience for hyper-growth internet and eCommerce companies.

We have developed a unique results-driven approach to customer service, based on 12 years of partnering with over 90 high-growth startups and mid-size companies.

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Industries
Industries we support
What makes Awesome OS so unique? What makes Awesome OS so unique?
01.

Flexible month-to-month service agreements

02.

All-inclusive rates with no hidden costs

03.

A dedicated-team-only model that replicates company culture, acts as their extension and ensures consistency of service

04.

Strong associate retention for predictability and continuity

86

eNPS score

Industry average 54

92
%

eCSAT score

Industry average 77%

96
%

CSAT score for our clients

Industry average 88%

22
%

Attrition rate

Industry average 90%

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