Awesome CX provides high-touch, personalized customer experience for hyper-growth internet and eCommerce companies.
We have developed a unique results-driven approach to customer service, based on 12 years of partnering with over 90 high-growth startups and mid-size companies.
Flexible month-to-month service agreements
All-inclusive rates with no hidden costs
A dedicated-team-only model that replicates company culture, acts as their extension and ensures consistency of service
Strong associate retention for predictability and continuity
Industry average 54
Industry average 77%
CSAT score for our clients
Industry average 88%
Industry average 90%
The Best Subscription Boxes of 2021 Are Here
From coffee and wine club subscriptions to beauty and skincare boxes, the Subscription Box Awards for 2021 include big brands and rising stars. The list of award-winning monthly subscription boxes features dozens of hand-picked community favorites. We are so thrilled for five of our customers who made this elite list!
Modern Retail Awards 2020
One of Few Call Centers in the Country to Continue Operating at Full Capacity. Los Angeles based next-generation outsourcing company, enables E-commerce companies to deliver unprecedented levels of performance and customer delight, announced today the completion of the company's remote work plan for all 3,000+ customer service associates based across seven offices in Manila and Davao City.
Awesome OS Announces Completion of Remote Work Plan for Employees
Awesome OS Announces Completion of Remote Work Plan for Thousands of Customer Service Associates in Philippines Due to COVID-19 One of few call centers in the country to continue operating at full capacity, Awesome completed its remote work plan for all 3,000+ customer service associates.